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What's Quality Approach document? what should be the contents and things like that...

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What's Quality Approach document? what should be the contents and things like that...


Answer1:
you should start thinking from your company business type, and according to it define different processes for your organization. like procurment, CM etc
Then think over different matrices you will be calculating for each process, and define them with formula, the kind of analysis will be doing and when shall the red flag to be raised,
Decide on your audit policies frequencies etc. Think on the change control board if any process needs modification.

Answer2:
By defining the process i mean the structured collection of practices that describe the characteristics of the work and its quality. writting process means creating a system with which every one will work, the benefits of it are like common language and a shared vision across organization, its will be a frame work for prioritizing actions.
From implementation point of view first you need to break the complete life cycle of your product in diffrent meaningful steps, and setting the goals for each phase.
you can create different document templates which every one shall follow, Define the dependencies among different groups for each project, Define risks for each project and what is mitigation plan for each risk. etc
You can read the CMMI model, customize that as per your organization goal. for a start up company As per my personal opinion, its better to define and reach at the process for Level 3 First and then go for level 5.

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