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Qive some examples of Low Severity and Low Priority Bugs .....
Software QA/Testing Technical FAQs
(Continued from previous question...)
Qive some examples of Low Severity and Low Priority Bugs .....
Qive some examples of
Low Severity and Low Priority Bugs
High Severity and Low Priority Bugs
Low Severity and High Priority Bugs
High Severity and High Priority Bugs ?
Answer1:
First know about severity and priority then its easy to decide Low or
Medium or High
Priority-Business oriented
Severity-Effect of bug in the functionality
1. For example there is cosmetic change in the clients name and you
found this bug at the time of delivery, so the severity of this bug is
low but the priority is high because it affects to the business.
2. If you found that there is major crash in the functionality of the
application but the crash lies in the module which is not delivered in
the deliverables in this case the priority is low and severity is high.
Answer2:
Priority - how soon your business side needs a fix. (Tip: The engineering
side never decides priority.)
Severity - how bad the bug bites. (Tip: Only engineers decide severity.)
For a high priority, low severity example, suppose your program has an
easter egg (a secret feature) showing a compromising photo of your boss.
Schedule this bug to be removed immediately.
Low priority, high severity example: A long chain of events leads to a crash
that risks the main data file. Because the chain of events is longer than
customers might probably reproduce, so keep an eye on this one while fixing
higher priority things.
Testers should report bugs, the business side should understand them and set
their priorities. Then testers and engineers should capture the bugs with
automated tests before killing them. This reduces the odds they come back,
and generally reduces "churn", which is bug fixes causing new bugs.
Answer3:
Priority is how important it is to the customer and if the customer is
going to find it. Severity is how bad it is, if the customer found it.
High Priority low severity
I have a text editor and every 3 minutes it rings a bell (it is also noted
that the editor does an auto-save every 3 minutes). This is going to drive
the customer insane. They want it fixed ASAP; i.e. high priority. The
impact is minimal. They can turn off the audio when using the editor.
There are workarounds. Should be easy for the developer to find the code
and fix it.
Low Priority High severity
If I press CRTL-Q-SHIFT-T, only in that order, then eject a floppy
diskette from the drive it formats my hard drive. It is a low priority
because it is unlikely a customer is going to be affected by it. It is
high severity because if a customer did find it the results would be
horrific.
High Priority High severity
If I open the Save As dialog and same the file with the same name as the
Save dialog would have used it saves a zero byte file and all the data is
lost. Many customers will select Save As then decide to overwrite the
original document instead. They will NOT cancel the Save As and select
Save instead, they will just use Save As and pick the same file name as
the one they opened. So the likelihood of this happening is high;
therefore high priority. It will cause the customer to lose data. This is
costly. Therefore high severity.
Low Priority low severity
If I hold the key combination
LEFT_CTRL+LEFT_ALT+RIGHT_ALT+RIGHT_CTRL+F1+F12 for 3 minutes it will
display cryptic debug information used by the programmer during
development. It is highly unlikely a customer will find this so it is low
priority. Even if they do find it it might result in a call to customer
service asking what this information means. Telling the customer it is
debug code left behind; they didn't want to remove it because it would
have added risk and delayed the release of the program is safer than
removing it and potentially breaking something else.
Answer4:
High Priority low severity
Spelling the name of the company president wrong
Low Priority High severity
Year end processing breaks ('cause its 6 more months 'till year end)
High Priority High severity
Application won't start
Low Priority low severity
spelling error in documentation; occasionally screen is slightly
misdrawn requiring a screen refresh
(Continued on next question...)
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