How to measures delivered defect quantities for the Product?
The Product Quality Measures
(Continued from previous question...)
2. How to measures delivered defect quantities for the Product?
Normalized per function point (or per LOC)
At product delivery (first 3 months or first year of operation)
Ongoing (per year of operation)
By level of severity
By category or cause, e.g.: requirements defect, design defect, code defect,
documentation/on-line help defect, defect introduced by fixes, etc.
(Continued on next question...)
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