Test project-level managers
are often quite different from those of other team members. Stakeholders tend to prefer
information in small, digestible chunks that clearly highlight the key points. Additionally,
stakeholders like visual representations of data that are intuitive at a glance, as well as
"sound bite"size explanations of those visual representations. Finally, stakeholders tend
to prefer consolidated and summarized information on a less frequent (though not
significantly less frequent) basis than other team members. The following are common
questions that executive stakeholders want performance test reports to answer:
·
and the test lead or manager -- have all of the same needs and questions as the executive
stakeholders, except that they want the answers more frequently and in more detail.
Additionally, they commonly want to know the following:
·
posed by managers and stakeholders, they are more interested in receiving a continual
flow of information related to test results, monitored data, observations, and opportunities
for analysis and improvement. Technical team members tend to want to know the
following:
·
technical reports, and stakeholder reports. While all are based on timely, accurate, and
relevant communication of results, observations, concerns, and recommendations, each