End-user Response Times
performance testing. If you have captured goals and requirements effectively, this is a
measure of presumed user satisfaction with the performance characteristics of the system
or application. Stakeholders are interested in end-user response times to judge the degree
to which users will be satisfied with the application. Technical team members are
interested because they want to know if they are achieving the overall performance goals
from a user's perspective, and if not, in what areas those goals not being met.
Figure 16.1 Response Time