SQAFYI - Software QA Resource - FYI

US-Virtual: QA Specialist

To see other opportunities, please visit http://sqa.fyicenter.com
Date: 27-Oct-2011

Implementation & QA Specialist

Create and maintain script distribution package by country and region Write and distribute user guides for script installation, upgrades, runtime operation, and account maintenance Provide a proactive and consultative approach to POS development; design solutions that increase agent productivity while decreasing errors

Work with other technology teams and industry suppliers to evaluate best practices and implementation of technology solutions Special projects as needed Assume and perform other duties and responsibilities, not specifically outlined herein, as is proper and inherent to the position

Excellent English verbal & written communication skills

Efficient in reading, creating, and modifying process maps in Visio and/or Smart Draw Analytical skills Proficient PC skills, Windows software (Word, Excel, Access, Outlook, Visio) Customer service skills Organizational and prioritization skills Able to respond to change; able to be flexible and work with ambiguity Strong problem solving and process reengineering skills

Minimum 5 years experience in travel reservation process, including operating scripts Minimum 3 years gathering and documenting script requirements, including testing end product Ability to prioritize work and work independently with minimal supervision Ability to work a flexible schedule and nontraditional hours to accommodate international markets Travel as necessary (less than 10%) Must be able to come to work promptly and regularly Must be able to take direction and work well with others Must be able to work under the stress of and meet deadlines Must be able to concentrate and perform accurately while meeting applicable productivity measures Must be able to change productively and to handle other tasks as assigned

To apply for this position, please visit this Website.

Thank you,
Team SQAFYI - Software QA Resource FYI

US-Virtual: QA Specialist