US: Test Manager
To see other opportunities,
please visit http://sqa.fyicenter.com
PRIMARY DUTIES AND RESPONSIBILITIES:
Maintains long term relationship with clients or vendors.
Seeks opportunities to contribute to positive outcomes for clients, stakeholders, and organizational members.
Approaches issues or disagreements with the objective of reaching win/win solutions.
Governance / Policies, Processes & Standards
Provides input into processes that impact Testing Services.
Ensures compliance with enterprise standards, governance processes, and performance metrics to ensure IT delivers value to the enterprise.
Plans, evaluates, and improves the efficiency of processes and procedures to enhance speed, quality, efficiency, and output.
Identifies opportunities for process improvements.
Implements defined process improvements.
Ensures efficient customer service to internal clients and external vendors.
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Bachelors Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Typically has 5+ years of relevant IT and business work experience.
Requires experience in leading teams and building relationships with people at a variety of levels.
Requires demonstrated ability to launch and deliver a single IT project on time and within budget.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Understanding of business and IT strategy and ability to translate strategy into system and technology solutions.
Experience building a successful team and delivering results via improved customer satisfaction, lower production costs and high levels of employee engagement
Ability to communicate effectively both orally and in writing; ability to communicate with customers, associates and management; solid teamwork and interpersonal skills
Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding
Ability to establish solid relationships with vendors in support of initiatives; ability to negotiate and manage outside vendors against deliverables.
Solid project management skills including the ability to effectively deploy resources and manage multiple projects of various diverse scope in a cross-functional environment
Knowledge of key technology standards around ITIL and service delivery
To apply for this position, please visit
Team SQAFYI - Software QA Resource FYI