Software QA FYI - SQAFYI

Why I am a tester? Wrong Reasons

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We have seen many discussions on why people came into software testing and why they still love to work as a tester. People have interesting reasons, for some people its creativity, for some people its challenges of automation, for some its relation to system thinking, domain expertise etc. All of these are good reasons to be in testing field and if you are in testing because of similar reasons, probably you are enjoying your work and may be exciting people around you about testing.

Unfortunately, over the years I have seen many people staying as tester because of wrong reasons as well. Following list is the collection of wrong reasons / motivation to be in software testing field and work as a tester. If you are in testing because one of these reasons, probably you need to find a good mentor, understand testing properly or change your field.

1. Software Testers can be Lazy
Software testing could be the perfect job for lazy people. There are so many things you need before start testing the product. You can happily wait for documentation, changed documentation and final documentation and documents describing some more changes after the final documentation. You can also wait for software to be delivered in test environment, defect tracking system to be setup and configured properly, Finalize the process which needs to be followed, testable system and list can just go on. As a tester, you can find thousands of things which can prevent you from testing the system.

Some of these things are important, really important. What you need to do is think about them and see are they really blocking you or becoming an excuse for you? Good testers will always find ways to start testing as soon as they can. They'll work with analysts, developers, infrastructure etc. to make sure they can test the system. Even if they are not testing, they will probably think about data, users, automation or anything which will make them more efficient rather than waiting.

2. Software Testers can preserve grey cells
Some testers feel that grey cells are precious and they make all the effort to ensure that mind is not exercised / challenged. Following test scripts manually is perfect way to preserve these precious grey cells. I remember someone telling me - I'll happily follow written scripts and not apply my brain as long as I am getting paid. Surely you are getting paid, but are you enjoying the process? Does it not become boring for you? Do you feel good and proud about the work you are doing? Also, even if you are following the script, are you not observing things which are not part of the scripts?

For real testers, constant exercise and challenges to the mind is one of the main reasons to be in testing field. They continuously ask questions, make observations, write note, talks to people about the product. They don’t preserve, but enhance their mind by continuously exercising and challenging it.

3. Software Testers can blame anyone As a testers, there is always opportunity to blame someone for your failures. You can blame BAs for changing requirements, infrastructure for not providing test environment, developers for not writing unit tests, introducing regression defects and delivering late and management for not giving enough importance to testing and cutting time for testing.

Now I am not saying that these are not problems. Some of these could be real problems but good testers will highlight these problems and find ways to work rather than finger pointing and finding ways to avoid work.

4. Software Testers can fake
It is very easy for testers to get away without actually working on anything. In most of the cases, management does not have right appreciation or tools to check your progress as a tester. It is extremely easy to say that you have tested this feature without testing it. In many organizations progress is checked with yes / no questions along with some numbers and it is extremely difficult for anyone to make sense from these answers.

Good testers on the other hand, make sure that progress is traceable. They do not answer in yes / no but explains what part is tested, how it is tested and what is not tested. They provide information rather than data and maintain integrity of their profession.

5. Software Testers do not need to learn
Developers need to learn new things constantly. This could be new languages, frameworks, platforms, algorithms and so on. Testing on the other hand is relatively static. You can argue that you do not need to be technical so wont learn new technologies. Definitions and techniques of testing are very old and hardly used so you do not need to learn that. You can also leave domain knowledge to the business analysts and not learn about domain and so effectively you do not need to learn anything to survive in the testing field.

Testers who love their job though have appreciation for the technologies and platforms. Even if they are not technical, they will find out how this program was built, what made them choose this platform, language etc. Similarly, they will try to understand domain to find out how a typical user would use this system. They will make themselves familiar with many tools to increase their efficiency. Constantly learning new thing is one the main motivation for them to work as a tester.

6. Software Testers can become expert easily
Becoming an expert is extremely easy in testing. There are so many certifications which claim to make you an expert probably in a month. You can always claim your supremacy by flaunting various certifications you have acquired by memorizing all the definitions. In many organizations, management will promote you for becoming experts (by acquiring certifications) without actually working.

Good testers usually do not consider themselves expert. They do not rely on certification agencies to certify their excellence. They are just good learner and learns few new things every day and are on the journey to become an experts. They are probably involved in or have appreciation for movement like weekend testing rather than syllabus of any certification program.

7. Software Testers can confuse people
If you love to confuse people, you can do so very easily if you are a tester. There are different definitions and interpretation of almost every term we use in testing. You can find completely different definitions for ad-hoc, exploratory, v-model etc. and probably most of them are wrong anyways. You can have endless discussion on why priority and severity are different and needed. You can argue endlessly about defect life cycle, best processes on version control, environment control and so on. In most of the cases, irrespective of what people are doing, how they are doing testers can find out at-least one thing which should be changed in-order to improve quality.

Some testers prefer to work though and it doesn't matter what names you give to the techniques they are following. Their focus is on the improving quality, but not by talking about it but working for it. They do suggest change, but by showing the real value of why it should be changed rather then where a specific process is being followed.

8. Software Testers get paid without adding real value
As a tester, it is extremely easy to do whatever you are instructed to do. Now there is nothing wrong with that but often the person who is instructing you to perform testing does not understand testing. If you do not think hard and continuously, it is very easy to test as instructed but without testing as a good tester. In situation like this, you are testing as good as the person who is instructing you / have written scripts for you.

Real tester, even under instruction will not stop thinking about the problems and ways in which product can be tested. There will always be questions which needs investigations or new ideas which analysts have not covered or missing data set you need to test. They always find ways to add value in the project of every size and in every stage.

9. Software Testers can Play with numbers
Playing with numbers could be another favourite activity for many testers. Number of test cases, number of automated test cases, number of defects, number of defects in every status, developer tester ratio, unit test coverage and list can go on and on. It is always possible to answer most of the testing questions in numbers without giving any additional information. Testing is 50% complete or 70% of the test cases are automated can have different meanings to different people. Numbers doesn't give any useful information in itself.

Good testers on the other hand give sensible and useful information rather than random numbers. I am not saying that good testers do not prepare any matrix, they do that but they also explain what these numbers are telling.

10. Software Testers love parrots
Well that is a strange reason, but true nevertheless. Many testers memorize two responses - did not follow best practices and process was not followed correctly for every failed project. It is always possible to find at-least one process which did not work and one best practice which was not followed in every failed project. You can always give same response to most of the failures in testing project.

Good testers do not believe in best practices and finds the best way to work in a given context. Even if the project on which they are working is failed, they will retrospect and find opportunities to improve next time rather than opening a process book.

I hope you are not working as a tester because of these, and if you are probably you'll start thinking about it.

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Why I am a tester? Wrong Reasons