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Rational Technical Publications

Preface
xxiv
Contacting Rational Technical Publications
To send feedback about documentation for Rational products, please send e-mail
to our technical publications department at techpubs
@
rational.com.
Contacting Rational Customer Support
If you have questions about installing, using, or maintaining this product, contact
Rational Customer Support as follows:
When you contact Rational Customer Support, please be prepared to supply the
following information:
Your name, telephone number, and company name
Your computer's make and model
Your operating system and version number
Product release number and serial number
Your case ID number (if you are following up on a previously reported problem)
Your Location
Telephone
Facsimile
E-mail
North America
(800) 433-5444
(toll-free)
(408) 863-4000
Cupertino, CA
(781) 676-2460
Lexington, MA
support@rational.com
Europe, Middle
East, Africa
+31 (0) 20-4546-200
Netherlands
+31 (0) 20-4546-201
Netherlands
support@europe.rational.com
Asia Pacific
+61-2-9419-0111
Australia
+61-2-9419-0123
Australia
support@apac.rational.com