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Rational Technical Publications

Preface
xxiv
Contacting Rational Technical Publications
To send feedback about documentation for Rational products, please send e-mail
to our technical publications department at techpubs
@
rational.com.
Contacting Rational Customer Support
If you have questions about installing, using, or maintaining this product, contact
Rational Customer Support as follows:
When you contact Rational Customer Support, please be prepared to supply the
following information:
¾
Your name, telephone number, and company name
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Your computer's make and model
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Your operating system and version number
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Product release number and serial number
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Your case ID number (if you are following up on a previously reported problem)
Your Location
Telephone
Facsimile
E-mail
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(800) 433-5444
(toll-free)
(408) 863-4000
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(781) 676-2460
Lexington, MA
support@rational.com
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East, Africa
+31 (0) 20-4546-200
Netherlands
+31 (0) 20-4546-201
Netherlands
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Asia Pacific
+61-2-9419-0111
Australia
+61-2-9419-0123
Australia
support@apac.rational.com